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Privacy Policy

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Last updated: October 28, 2026
This Privacy Policy explains how Zivatri collects, uses, shares and protects your personal information when you visit our website or place an order — whether you are shopping from India or from anywhere else in the world. This website is owned and operated by Savenzer Softtech Private Limited (CIN: U93090JH2017PTC010326), registered office at B-19, 3rd Floor, Okhla Phase-II, New Delhi-110020, which acts as the data controller for the personal information described in this policy.

On this page

1. Information We Collect

We collect information you provide directly to us, as well as some information automatically when you use our website:

2. How We Use Your Information

We use the information we collect to:

3. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember items in your cart, understand how visitors use our site, and show relevant offers. You can control or disable cookies through your browser settings; note that some parts of the website (such as checkout) may not function properly without them.

4. How We Share Information

We do not sell your personal information. We share information only where necessary to run our business:

5. International Visitors & Data Transfers

Zivatri is based in India, and the personal data we collect is primarily processed and stored in India. If you are visiting or ordering from outside India — including from the European Union, United Kingdom, United States, or elsewhere — your information will be transferred to and processed in India, which may have data protection laws different from your home country. By using our website and placing an order, you consent to this transfer and processing. We take reasonable steps to ensure your data is handled securely regardless of where it is processed.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy — including order fulfilment, accounting, tax and legal record-keeping — after which it is securely deleted or anonymised, unless a longer retention period is required by law.

7. How We Protect Your Data

We use industry-standard technical and organisational measures — including encrypted checkout (SSL/TLS), restricted access to customer data, and secure payment processing partners — to protect your information from unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on where you are located, you may have the right to:

To exercise any of these rights, contact us using the details in Section 11 — we will respond within a reasonable timeframe.

9. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted here with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

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